Title: Senior Account Manager
Location: London (Hybrid)
Salary: £100,000 - £120,000 Total Package (Including OTE)
Sponsorship: Not Available
The Opportunity:
We are looking for an experienced Senior Account Manager to join a high-growth technology consultancy, responsible for managing and expanding a portfolio of strategic client accounts.
This role is focused on developing long-term customer relationships, identifying growth opportunities, and ensuring clients maximise the value of the organisation's technology and consulting services. You'll act as a trusted advisor to key stakeholders while driving account expansion and revenue growth.
Key Responsibilities:
- Manage and develop a portfolio of strategic enterprise and mid-market accounts.
- Build strong relationships with key decision-makers and stakeholders.
- Identify opportunities to upsell and cross-sell additional services and solutions.
- Develop account growth strategies to increase revenue and client engagement.
- Conduct regular client reviews and business planning sessions.
- Work closely with delivery and technical teams to ensure successful project outcomes.
- Maintain a strong understanding of client objectives, challenges, and future requirements.
- Manage renewals, contract negotiations, and commercial discussions.
- Accurately forecast revenue and maintain CRM records.
Desirable Skills:
- Proven experience in an Account Management, Client Partner, or Customer Success role within technology, consulting, or professional services.
- Strong track record of growing existing client accounts and exceeding revenue targets.
- Experience managing enterprise-level customer relationships.
- Ability to engage and influence stakeholders at all levels, including C-suite executives.
- Excellent relationship-building, communication, and negotiation skills.
- Commercially minded with a consultative approach to account development.
- Experience working within Microsoft, Cloud, Data, AI, Digital Transformation, or broader technology services environments is highly desirable.
What's on Offer:
- Competitive package of £100,000 - £120,000 including OTE.
- Existing portfolio of strategic client accounts.
- Opportunity to work with a growing and highly respected technology consultancy.
- Clear career progression and development opportunities.
- Hybrid working model with London-based collaboration.