Data & Insight Analyst - £45,000 + 10% Bonus

  • Permanent
  • Berkshire
  • Posted on October 25th, 20182018-10-25

Data & Insight Analyst

Salary:     £45k + 10%

Location: Slough

 

This is a fantastic opportunity for an experienced Data & Insight Analyst to join a global organisation that offer customer engagement programmes to their Enterprise-level client base.

They work with companies world-wide, across multiple industries including Telco, Banking, Insurance and Retail (amongst others).

In this role, you will deliver a wide range of analytical solutions that are focused around the customer. 

 

Responsibilities

 

  • Provide analysis to help improve the understanding of customer behaviour and attributes
  • Design, build and manage interactive dashboards and reports
  • Produce analysis to explain trends or to answer business questions
  • Providing fact-based insights to help manage and improve business solutions
  • Access necessary data and prepare this data for use using data cleansing and transformation techniques as appropriate
  • Use statistics, data mining and other data analysis techniques to develop models and machine learning algorithms that will deployed across out engagement platforms
  • Continually evaluate results to deliver insights or undertake further analysis to identify impacts and drivers
  • Present data insights and analysis to senior stakeholders incorporating recommendations for next best actions

 

Key Skills

 

  • Previous experience within a customer-focussed Analyst position
  • Identify data needed to support the delivery of relevant analytical projects in target areas
  • Advanced data preparation and manipulation skills
  • Good understanding of databases and database technologies
  • Expert user of BI technologies – (Tableau preferred but others considered)
  • Strong quantitative skills
  • Telco experience preferable (but not essential)

 

To discuss in more detail, please apply now!

 

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