Event Monitoring Manager - Permanent

  • Permanent
  • Cumbria
  • Posted on March 20th, 2020

Event Monitoring Manager - Permanent

Location: Barrow in Furness

Salary: £40,000pa - £45,000pa + benefits & Flexible Working

 

MUST BE ELIGIBLE FOR SECURITY CLEARANCE!!

 

Role Overview:

Our client who are a Global Leader in Systems Integration and IT Consultancy are looking for an Event Monitoring Manager to provide support, configuration, design & enhancement of the Infrastructure Monitoring platform in support of their internal and external customer requirements.

You will play a key role in managing technical operations of the monitoring platform, whilst developing alerts and providing strategies to Incidents, Problems, Requests, Changes and project task management and improvements.

Key Responsibilities:

  • Create alert strategies that define the management of incidents and their auto raising into the ITSM tool
  • Manage operations alerts, such as system checks, capacity management and product updates
  • Manage the alert development to aid investigation and resolution of the tooling platform faults, including managing suppliers where appropriate and ensuring SLA's are met
  • Perform failed alert management and the ongoing alert improvement activities as recognised by monitoring and trend analysis
  • Manage relationships with suppliers, internal teams and customers for alert management and development
  • Manage alert documentation and produce alert management reporting
  • Manage project alert monitoring, including service improvement, system upgrades and customer integrations

Key experience and skills:

  • Proven alert management skills, including experience of a technical operations or application team
  • Strong technical knowledge of IT Infrastructure; O/s, Servers, Storage, Networking, Virtualisation, Databases etc.
  • Strong technical knowledge of one or more Monitoring tool/platform - any of; Nagios, vRealize, SCOM, BMC Patrol/TrueSight, CA, IBM Tivoli Monitoring, HP OpenView, Alert Logic, SolarWinds, Paessler PRTG.
  • Strong ITIL knowledge with a good understanding of how event and alert management tooling underpins ITIL functions
  • Experience within enterprise IT Services

If you are reading through this advert and thinking “this role is for me” then please CLICK APPLY!!

 

For a further discussion, please contact Georgia Shepherd on 07787 980 669 or email me on georgia.shepherd@83zero.com.

Event Monitoring Manager - Permanent

Location: Barrow in Furness

Salary: £40,000pa - £45,000pa + benefits & Flexible Working

 

MUST BE ELIGIBLE FOR SECURITY CLEARANCE!!

 

Role Overview:

Our client who are a Global Leader in Systems Integration and IT Consultancy are looking for an Event Monitoring Manager to provide support, configuration, design & enhancement of the Infrastructure Monitoring platform in support of their internal and external customer requirements.

You will play a key role in managing technical operations of the monitoring platform, whilst developing alerts and providing strategies to Incidents, Problems, Requests, Changes and project task management and improvements.

Key Responsibilities:

  • Create alert strategies that define the management of incidents and their auto raising into the ITSM tool
  • Manage operations alerts, such as system checks, capacity management and product updates
  • Manage the alert development to aid investigation and resolution of the tooling platform faults, including managing suppliers where appropriate and ensuring SLA's are met
  • Perform failed alert management and the ongoing alert improvement activities as recognised by monitoring and trend analysis
  • Manage relationships with suppliers, internal teams and customers for alert management and development
  • Manage alert documentation and produce alert management reporting
  • Manage project alert monitoring, including service improvement, system upgrades and customer integrations

Key experience and skills:

  • Proven alert management skills, including experience of a technical operations or application team
  • Strong technical knowledge of IT Infrastructure; O/s, Servers, Storage, Networking, Virtualisation, Databases etc.
  • Strong technical knowledge of one or more Monitoring tool/platform - any of; Nagios, vRealize, SCOM, BMC Patrol/TrueSight, CA, IBM Tivoli Monitoring, HP OpenView, Alert Logic, SolarWinds, Paessler PRTG.
  • Strong ITIL knowledge with a good understanding of how event and alert management tooling underpins ITIL functions
  • Experience within enterprise IT Services

If you are reading through this advert and thinking “this role is for me” then please CLICK APPLY!!

 

For a further discussion, please contact Georgia Shepherd on 07787 980 669 or email me on georgia.shepherd@83zero.com.

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