Implementation Consultant – Leading Software Organisation
£25,000 - £40,000 PA + Benefits
Our client are a leading software organisation are seeking an Implementation Consultant to join their ever-expanding team. You will act as a key point of contact for enterprise level clients during the various stages of integration with our client’s platform.
You will become an expert of our client’s platform and provide essential advice and guidance to the client’s technical resources on how best to integrate the software to fulfil their business needs.
You will contribute towards the future shaping of the product road-map whilst being part of a vibrant and exciting company culture.
- You will act as the key technical point of contact for enterprise clients during the various points in the customer lifecycle.
- You will define project scope, schedule project activities, and integrate those into the broader project plan with the client’s project manager(s).
- You will connect with internal teams such as Implementation, Product, Technical Support, Customer Success etc. to ensure the timely delivery of feature requests, bug fixes and support requests.
- You will analyse client’s business needs to determine the optimal implementation of our client’s technical solution.
- You will collaborate with the client to track work progress and create strategies for risk mitigation and contingency planning in a proactive, consultant & professional manner.
- You will leverage strong technical acumen to identify process & technical solutions dynamically to unexpected situations.
- You will have the willingness and ability to regularly travel to client sites both nationally and internationally when required.
- You will have experience of Cloud or SaaS product implementation.
- You will have Professional Services/Project Management/Consulting/IT Project Management experience in a SaaS business.
- You will have excellent influencing and negotiating skills.
- You will have a strong technical understanding of web technologies
If you are looking for your next career move within Implementation and to work for a unique and vibrant company with a great company culture to match, then you are just one click away….