IT Field Engineer

  • Permanent
  • Slough
  • Posted on January 16th, 2020

IT Field Engineer– Permanent

Salary: £20,000 - £26,000pa + £2,400 Car Allowance + Benefits

Benefits: 21 Days Annual Leave, Pension Scheme, DIS + more

Location: South East Multiple Locations


Company Overview

Our client is one of the largest privately-owned IT managed solution providers who are partnering with some of the largest names in the industry today.

With their Managed Services they are really focused on helping to automate and optimize their customer environments and look for autonomous people, who are saying what’s next and what else can I learn!


Role Overview

As our client have many Service Desk Teams on various customer sites, they are looking for an individual  who can provide holiday and sickness cover for staff on the different sites.

Tasks typically involve responding to and resolving technical calls, and working closely with the onsite team. You will be provided with training and learning processes to fulfil tickets for their shared service team onsite in Reading.

The successful individual will also receive training on the customer sites and with the shared services teams to get you up to speed on these accounts, meaning you will gain exposure to different angles of the company.


Key Responsibilities:

  • Respond to customer needs on an ad hoc basis
  • Learn and backfill the 2nd line onsite team in Reading
  • Identify relevant problem types and associated priorities


Essential Experience:

  • Deskside support to level 2
  • MS Server 2008, 2012, and 2016
  • MS Exchange support
  • Symantec Backup Exec
  • Cisco routers / switches
  • Checkpoint


If you have read through this job description and are saying to yourself ‘That’s me!’, then we want to hear from you!

What are you still reading for? APPLY NOW!

To apply please click the “Apply” button and follow the instructions. For a further discussion, please contact Georgia Shepherd 01628 564 108.

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