Company Description
Our client is one of the world leaders in cybersecurity, whose mission is to make each day safer and more secure than the one before.
Due to the demand for their products and services, they are expanding their professional services team and are looking for a Palo Alto Networks Professional Services to join their team!
This is an exciting opportunity to join a world-class team, who can offer individuals an exciting and dynamic working environment, full of learning and career development opportunities.
Job Description
Your Career
As a Professional Services Consultant, you’ll get into the details of our platform. You will push the buttons, flip the levers, turn the knobs. You do not shy away from difficult challenges as it relates to cybersecurity, implementations, and integrations. You are the technical authority and will interact directly with our customers to help them secure their digital environments. The customers are counting on you to perform this work and train their staff. And while experience on the company’s platform is desired, even more important is having a solid foundation in networking and security technologies.
In fact, extensive experience with a competitor’s technology can play to your advantage. Many of the opportunities involve a client migrating to our platform for the first time, so understanding the nuances of that technology will enable you to be a better Palo Alto Networks consultant.
Your Impact
- Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
- Build custom security policies and application signatures, configured for our client’s needs
- Progress and uphold expertise in deploying advanced Palo Alto Networks features and functionality
- Provide after hours and weekend on-call support as needed to support maintenance activities
- Analyze logs and events from the solution to perform initial troubleshooting and issue identification
- Work with our Technical Assistance Centre to troubleshoot and diagnose support cases
- Maintain the Company's solution and provide mentorship on code upgrades and best practices
- Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope
- Travel (20-30%) to customer site deploying our solutions as outlined by the unique Statement of Work
Qualifications
Your Experience
- Experience with network, security solutions, and technologies leading security solutions in large environments
- Experience with troubleshooting skills related to networking, routing, IP, NAT, IPSEC VPNs and knowledge of how these interact with applications and users
- Experience with installation, configuration and operation of high-end firewall appliances, ideally with Palo Alto Networks products
- Possess one of more of the following industry certifications: CISSP, CCNA, CNSE, JNCIE-SEC, CCSE, CCSM, PCNSE
- Effectively handle multiple projects and work calmly under pressure
- An excellent writer, with strong verbal social skills, with demonstrated ability to communicate to senior leaders, technical peers, and non-technical partners