ServiceNow Architect

  • Permanent
  • UK Wide
  • Posted on May 10th, 2022

ServiceNow Architect


Salary: £70,000 - £100,000 pa + Bonus | Benefits | Holiday | Pension

Location: UK Wide – Hybrid working model (Part onsite / Part remote)


An overview of the role

As a ServiceNow Architect, you directly help clients transform their business and solve complex problems. You will provide insight to our clients that you have gained from successful ServiceNow projects to help them make the right technical decisions that will deliver the business outcomes they want.


Why this role?

  • Engage in proposals response life cycle as ServiceNow technical solution lead
  • Understand customer needs and requirements
  • Draft solutions (Design/Build/Manage) defining scope & estimations, staffing plan, timelines, assumptions & dependencies, RACI & SOW assistance, etc
  • Work with stakeholders to determine the technical strategy and roadmap for the ServiceNow solution
  • Progress the solution through internal reviews and approval cycles
  • Deliver presentations, proposals and quotes
  • When appropriate, perform effective online demos during Client orals
  • Lead Technical aspects of ServiceNow implementations projects.
  • Provide technical guidance during workshops and assists in the creation and refinement of stories.
  • Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Developers and Administrators.
  • Design and communicate a Technical Architecture Blueprint based on Capability and Process Implementation Roadmaps aligning to desired Business outcomes


Essential Experience

  •  Minimum of five years of experience in Information Technology.
  • Experience in design, architecture, and implementation of enterprise IT environments across all architecture layers.
  • Proven experience in implementing and customising the ServiceNow platform.
  • Three or more years of experience working with the ServiceNow platform
  • ServiceNow Certified Systems Administrator (latest version preferred)
  • ITIL Foundations certification (V3 minimum, V4 preferred)
  • Experience with service-oriented architecture (SOA) and web services integrations (SOAP, WSDL, REST).
  • Experience with the core ITSM; service portal; ITOM applications in ServiceNow.
  • Experience with AD, SSO, and LDAP.
  • Proficiency in JavaScript, with additional JavaScript frameworks if possible (such as XML, HTML, CSS and REST).
  • Foundational knowledge of relational databases (such as MariaDB, MySQL and Oracle).
  • Experience mentoring staff and assigning or delegating prioritized activities to peers and team members based on criteria such as criticality, urgency, and alignment to the organization's objectives.
  • Ability to develop positive working relationships and a strong rapport with team members.


To apply please click the “Apply” button and follow the instructions.

For a further discussion, please contact Connor McCabe - 07747773421.


83zero LTD is a boutique consultancy specialising in IT, Data Engineering and Architecture | Data Science (ML, AI, DL) | Data Visualisation | RPA within the UK. We provide high quality interim and permanent senior IT professionals.

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