We're seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure.
NOC Manager - Lead a High-Performing Network Engineering Team
Location: London (Hybrid)
Base: £90,000 base salary + 5% on-call bonus
Type: Full-time | Permanent
Are you a passionate network leader ready to take the reins of a high-performing third-line engineering team? We're seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure.
What You'll Be Doing:
- Lead, mentor, and develop a team of skilled third-line network engineers.
- Own escalated network issues-diagnose and resolve complex problems in collaboration with senior engineers.
- Align network strategies with wider business goals through cross-functional collaboration.
- Drive innovation and continuous improvement in network performance, support, and security.
- Champion best practices in network architecture, operations, and incident management.
- Ensure effective workload monitoring via ServiceNow and foster operational transparency.
What You'll Bring:
- Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- Strong experience managing third-line support within a fast-paced environment.
- Expertise in ServiceNow ITSM and solid understanding of ITIL processes.
- Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP).
- Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices.
- Excellent leadership, communication, and decision-making skills. Leadership/Management experience is a MUST!
Apply now to make a real impact and lead a team driving excellence in every connection.