Are you a dynamic and experienced leader with a passion for networking and innovation? We're seeking a NOC Manager to lead a skilled team of third-line network engineers, supporting and evolving a complex, high-performance network infrastructure.

NOC Manager - Third Line Network Team

Location: London | Hybrid (UK-based)
Salary: £90,000 + 5% Bonus
Type: Full-Time, Permanent
Client: Leading Managed Service Partner / Consulting Business
Note: Huge Career Progression Oppertunities
CCNP / Cisco Certified Network Professional - IS A MUST!

Are you a dynamic and experienced leader with a passion for networking and innovation? We're seeking a NOC Manager to lead a skilled team of third-line network engineers, supporting and evolving a complex, high-performance network infrastructure.

This is a fantastic opportunity for a technically proficient and people-oriented leader to make a tangible impact, driving operational excellence, mentoring a talented team, and working collaboratively across the business to align technology with strategic goals

Key Responsibilities:

• Lead, inspire, and manage a team of third-line network engineers in a high-availability NOC environment.

• Oversee escalated network issues, ensuring timely resolution of complex problems and minimizing service disruption.

• Champion continuous improvement by guiding team members, conducting performance reviews, and promoting professional development.

• Maintain and enhance reporting and workload monitoring using ServiceNow ITSM.

• Align network services with business goals by working cross-functionally with internal stakeholders and technical teams.

• Support the onboarding of new products and services, ensuring the NOC maintains high service levels through transition and growth.

• Ensure compliance with network security policies and engineering best practices.

• Provide technical guidance on a wide range of networking technologies and solutions.

Key Skills & Experience:

• Proven leadership experience managing a third-line support or NOC engineering team.

• Strong expertise in ServiceNow ITSM or similar service management platforms.

• Advanced knowledge of networking protocols and technologies (TCP/IP, BGP, OSPF, VLANs, STP, etc.).

• Hands-on experience with enterprise-grade networking solutions from Cisco, Juniper, Fortinet, and Palo Alto Networks.

• Solid understanding of network security principles, including firewalls, VPNs, IDS/IPS systems.

• Relevant certifications or equivalent knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.

• Exceptional communication skills, with the ability to present complex technical issues to stakeholders at all levels.

• A proactive problem solver with strong decision-making skills and a strategic mindset.

Ready to take the next step in your career?
If you're an experienced network leader ready to tackle new challenges and make a measurable difference, we'd love to hear from you.

Apply now to join a forward-thinking team where your ideas and expertise will be valued.